Book Time with us
Book time with us
We are excited to remind you that our dedicated member service representatives are at your service, always ready to elevate your wine experience with us. Whether you're looking to place an order, inquiring about the status of your delivery, dealing with the rare occurrence of a damaged bottle, or seeking guidance on what to do with a bottle that didn't quite meet your expectations, we've got you covered. Our team is committed to providing personalized assistance to address all of your needs with speed, care, and expertise. Don't hesitate to reach out—our goal is to ensure that every aspect of your wine journey is as delightful and seamless as the wines we curate for you.
Kelli Fedorak
Member Service
Kelli joined the Opimian team to combine her passion for customer service and her love of wine in one place. Since joining Opimian, Kelli has started to build lasting relationships with our members, which is helping to ensure we provide a high level of customer service day in and day out! She can often be found with a glass of sparkling wine or champagne in her hand!
Lee Kingham-Italia
Member Service
Lee is a UK native who now calls Calgary home. He has worked in customer service for the last 10 years, including for some of the UK’s biggest start-ups. He is brand new to Opimian and is looking forward to sharing his wealth of CS knowledge with the team